PRIVACY POLICY

Orthopulse Privacy Policy

This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from orthopulse.co.uk (the "Website").

PERSONAL DATA WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Website, we also collect information about the individual web pages or products that you view, websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Log files" track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you navigate the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, we refer to "personal data" as both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL DATA?

We generally use the Order Information that we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services in line with your privacy preferences.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL DATA

We share your Personal Data with third parties to help us use your Personal Data, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website - you can read more about how Google uses your Personal Data here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@orthopulse.co.uk or by mail using the details provided below:

51 Hameau des Boutons d’Or, 27180 Les Baux-Sainte-Croix, France

 

Trade Name: Orthopulse

Address: 51 Hameau des Boutons d’Or, 27180 Les Baux-Sainte-Croix, France

Phone: +33 6 36 54 88 45

Email: info@orthopulse.co.uk

(Available Monday to Friday from 9AM to 5PM)