STATUTORY RIGHT OF WITHDRAWAL

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

Cancellation period

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal

Do you need to:

Orthopulse

51 Hameau des Boutons d'Or, 27180 Les Baux-Sainte-Croix, France

E-mail: info@orthopulse.co.uk

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract.

You may use the attached model cancellation form for this purpose, although this is not mandatory.

Consequences of revocation

If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

Return of goods

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Sample cancellation form

If you wish to cancel the contract, please fill out this form and return it.

To:
Orthopulse
51 Hameau des Boutons d'Or
27180 Les Baux-Sainte-Croix
France
Email: info@orthopulse.co.uk

I/we (*) hereby revoke the contract concluded by me/us (*) for:

  • the purchase of the following goods (*)
  • the provision of the following service (*)

– Ordered on (*) / received on (*)
– Name of consumer(s):
– Address of consumer(s):
– Signature of consumer(s) (only if notification is on paper):
– Date:

(*) Delete as appropriate.